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Every week, I write a deep dive into some aspect of AI, startups, and teams. Tech exec data storyteller, former CEO @Textio.
Act 1 [Scene: Staff meeting, seven execs sitting around conference room table, eighth exec on Teams] CEO: It's time for us to get with AI! Everybody, AI as fast as you can! Other leaders: Ok! How do we do that? I love AI! CEO: I don't know, can we give everyone a chatbot? Leaders: Ok! Chatbots all around! Also, there are a lot of new vendors in my inbox. Give me a huge budget for experimentation and I will try every single one of them! CFO: Ok! That sounds like a good plan to me. We have been...
A prehistoric con artist Back before job applicants included bots and North Korean operatives as standard, we inadvertently hired a con artist as Textio's first director of information security. Let's call him Jason, because that is the name he was using at the time. When I say "con artist," I'm not talking about someone who exaggerated their achievements a little bit. I'm talking about someone who fabricated his mother's death, his daughter's kidney failure, and an altercation with an...
Feedback is delicious This moment in uninspired parenting happened in my house last week: Me, to 16yo old: It's just you and me for dinner tonight. What should we have? 16yo: I'm craving sushi. Me: Actually, I'm going to order pizza. See, by the time I asked the 16yo what she wanted for dinner, I wasn't really looking for input. I had already kind of decided to order pizza. Feedback perfection My questionable parenting story aside, if you work long enough and give enough feedback, and you'll...